Michael Palenque

Mortgage Loan Officer

4.68 - 21 Review(s)

Capital Group, Inc.
247 West 38th St #301
New York, NY, 10018
Branch: NMLS134662
Personal: NMLS1399104

About Michael

I have been in the Mortgage industry going on 11 years, I started out at the lowest position and successfully built my way up. My knowledge of the mortgage process is deeper than most as I have been on the processing end of things as well. I specialize in but am not limited to, Purchases FHA and VA, Refinances, Reverse Mortgages, and Investment properties. As a mortgage banker I believe building a relationship is very important as it is not just a transaction and one of the largest investments a person will make in their life.

I like to have an in depth conversation about your goals and financial standing, based off of our conversation I will present you with several options that will benefit you most. I make sure to stay involved from the very beginning till the day that you close. The mortgage process can be very stressful but I work to ensure that every client receives the upmost attention and customize each home financing solution to help clients achieve their home goals, many of my previous clients I still speak to today.


(4.90 of 5)  reviewed on January 12, 2021
Reviewed by: Steven Kapustin for Michael Palenque
Completed transaction in January 12, 2021 in Philadelphia, PA
Michael and Brian were responsive and informative.
(5.00 of 5)  reviewed on January 8, 2021
Reviewed by: John Craig Butler Jr for Michael Palenque
Completed transaction in January 7, 2021 in Austin, TX
Michael was very professional and quick to respond to my questions.
(5.00 of 5)  reviewed on January 3, 2021
Reviewed by: Aleida P. Leyva for Michael Palenque
Completed transaction in December 30, 2020 in Miami, FL
I would like to express my gratitude to Michael Palenque Jr. for his awesome costumer service, during my refinancing process with the Intercontinental Capital Group (ICG). The overall experience surpassed my expectations. Michael was very professional, always available to provide prompt and clear guidance. I would definitely recommend Michael Palenque for his professionalism making this process easy, and for providing trust, credibility in this company, and peace of mind. Thank you!!!
(5.00 of 5)  reviewed on December 11, 2020
Reviewed by: Steve Dachs for Michael Palenque
Completed transaction in December 3, 2020 in SUFFERN, NY
As with any large financial transaction, the amount of time, paperwork, communication and knowledge is vital for a successful outcome. Given the many moving parts, the importance of collecting the correct information and putting the puzzle together takes an expert. Michael Palenque not only meets these challenges, he has the experience and patience to make sure you are satisfied with each and every step along the way. He makes commitment and communication his trademark. Steve D 😀
(5.00 of 5)  reviewed on December 6, 2020
Reviewed by: Jean Merjuin for Michael Palenque
Completed transaction in November 25, 2020 in Harrisburg, PA
Michael is a great supporter and patience man, he's understand the need of the people. Thank you for sending Michael on my way, may God bless your company. Keep it up
(5.00 of 5)  reviewed on December 3, 2020
Reviewed by: George James for Michael Palenque
Completed transaction in November 30, 2020 in Staten Island, NY
Timely information about the documents I submitted and the progress of the loan
(4.30 of 5)  reviewed on November 21, 2020
Reviewed by: James Condon for Michael Palenque
Completed transaction in November 18, 2020 in Brewster, NY
I like how laid back Michael is....informative, easy to discuss questions and concerns with, responsive to me. Any issues we had were down the line with others he didn't have control over working with.
(5.00 of 5)  reviewed on November 16, 2020
Reviewed by: Michael L Robleno for Michael Palenque
Completed transaction in November 16, 2020 in Burnt Hills, NY
(3.90 of 5)  reviewed on November 8, 2020
Reviewed by: Kelvin Chong for Michael Palenque
Completed transaction in November 5, 2020 in South Salem, NY
Michael is responsive to the questions that I have asked and he has no trouble to go ahead and beyond to find the best solution for my refinancing needs
(1.90 of 5)  reviewed on October 30, 2020
Reviewed by: KEVIN S. DEOPERSAUD for Michael Palenque
Completed transaction in October 30, 2020 in Elmont, NY
I felt nothing progressed unless I called in to ask about the status. The only reason the loan is complete today is because I called the main phone number to push the appraisal. This is after attempting to contact my loan officer. If I didn't call in, I firmly believe my loan would still be pending. I would suggest actually following through with all parties involved in the process and everyone get on the same page.


ICG named Inc. 5000 fastest-growing private companies in America

The team and I at InterContinental Capital Group (“ICG”) announced today that we have been named to the prestigious Inc. 5000 list. Inc. 5000 is an exclusive ranking of the nation’s fastest-growing private companies. This is ICG’s first time being...
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Constantly Striving to Improve

According to the latest Monitor Report from Black Knight, Housing Wire just published an article stating that organizations have plummeted from the first quarter of this year, which, was led by a drop in refinancing organizations. “Overall...
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