Melanie Blake

Sales Training Manager

4.5 - 29 Review(s)

Capital Group, Inc.
1515 Mockingbird Ln, Suite 1000
Charlotte, NC, 28209
Branch: NMLS1845225
Personal: NMLS1940440

About Melanie

Melanie grew up in Winston-Salem, NC and moved to Charlotte in 2012 after graduating from Appalachian State University. Melanie is new to the mortgage industry, but is looking forward helping change lives. When not in the office, Melanie enjoys impromptu art projects, trying out new cuisines, and planning future travel destinations.


(1.00 of 5)  reviewed on October 14, 2021
Reviewed by: Mina F B. for Melanie Blake
Completed transaction on October 13, 2021 in Durham, NC
Melanie is a very nice girl but she seems very inexperienced. This was my 2nd time refinancing with ICG and it was so much more complicated and stressful this time around. At the end of the day, a lady named Dorianne along with Melanie’s manager, were able to help me close.
(0.00 of 5)  reviewed on August 18, 2021
Reviewed by: Jennifer G. for Melanie Blake
Completed transaction on August 18, 2021 in Fort Walton Beach, FL
Communication. You increased our out of pocket closing costs without explanation After sending the wrong closing documents for our first closing.I’m still waiting for a callback from somebody to explain why!!!!
(4.00 of 5)  reviewed on July 20, 2021
Reviewed by: Natali Hinojosa W. for Melanie Blake
Completed transaction on July 19, 2021 in Corpus Christi, TX
Process took 6 months with 3 different people trying to finalize paperwork and starting all over everytime a new person touched the loan
(5.00 of 5)  reviewed on May 2, 2021
Reviewed by: Yvonne B. for Melanie Blake
Completed transaction on April 29, 2021 in Atlanta, GA
Melanie was always very patient and understanding. She always completed her task in a timely manner. Her customer service was one of the best I have come in contact with her. She is an asset to your company.
(5.00 of 5)  reviewed on April 9, 2021
Reviewed by: Gerald L. for Melanie Blake
Completed transaction on April 8, 2021 in Cedaredge, CO
Melanie was outstanding in every respect. She was clear/concise, extremely knowledgeable and helpful. Melanie knew the answer to all our questions, was extremely helpful in completing documents online - especially critical to us with limited computer/internet skills. She is a perfect example of one who I would choose to represent my company. Her infectious pleasant personality and demeanor easily wins customer confidence and trust. Thank you so much for employing a true professional.
(5.00 of 5)  reviewed on April 5, 2021
Reviewed by: Ukoh I. for Melanie Blake
Completed transaction on March 29, 2021 in Pearland, TX
Melanie is a fantastic loan officer to work with. She knows her job well, knows how to assure her clients of any concerns and keeps the communication line open. When I was concerned about the status of my loan application and processes, Melanie was always giving me weekly/bi-weekly updates and following up with answers to any questions or concerns I had. I would recommend her anytime. My loan went through quickly and closed earlier than initially planned. Thank you Melanie. Uko
(5.00 of 5)  reviewed on March 8, 2021
Reviewed by: Nathan B. for Melanie Blake
Completed transaction on March 8, 2021 in Henderson, NV
The communication. Melanie kept me up to date with what was going on and answered any questions I had.
(4.00 of 5)  reviewed on March 5, 2021
Reviewed by: Mark A. for Melanie Blake
Completed transaction on March 2, 2021 in Milton, FL
There was a lack of communication. Too much time went by between phone calls and most phone calls were initiated by us. We were told not to make Jan and Feb payments, with out notifying us of status of loan and there was no contact to tell us the status of loan. Had we not made these two months of payments it would have affected our credit. When we did receive phone calls, was very pleasant but just too much time in between phone calls.
(5.00 of 5)  reviewed on February 27, 2021
Reviewed by: Desley E. for Melanie Blake
Completed transaction on February 24, 2021 in EL PASO, TX
Every question was answered in a timely manner.
(5.00 of 5)  reviewed on February 22, 2021
Reviewed by: Joel H. for Melanie Blake
Completed transaction on February 22, 2021 in Boynton Beach, FL
Melanie made it simple and seamless. No complaints at all. Would recommend Melanie and ICG in a heartbeat.
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ICG named Inc. 5000 fastest-growing private companies in America

The team and I at InterContinental Capital Group (“ICG”) announced today that we have been named to the prestigious Inc. 5000 list. Inc. 5000 is an exclusive ranking of the nation’s fastest-growing private companies. This is ICG’s first time being...
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