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Lucas Stark

Mortgage Loan Officer

4.31 - 37 Review(s)

Intercontinental
Capital Group, Inc.
1250 Kirts Blvd #100
Troy, MI, 48084
Branch: NMLS1922642
Personal: NMLS1762800

About Lucas

I am a senior mortgage banker at ICG home loans who specializes in delivering clients low rate, low cost, refinance options.

Reviews

(1.50 of 5)  reviewed on January 14, 2021
Reviewed by: Gilbert W. Liller for Lucas Stark
Completed transaction in January 14, 2021 in WASHINGTON, MI
Took 3.5 months to close refinance loan. Took way to long and I had excellent credit and income
(2.30 of 5)  reviewed on January 13, 2021
Reviewed by: George O Brick for Lucas Stark
Completed transaction in January 13, 2021 in Tampa, FL
Nearly six months for approval! Absolutely ridiculous. Passing contract from one processor to another was ridiculous. One processor should be able to take a contract to completion. Each time a new processor contacted me it was with an apology that some required documentation was overlooked. These multiple mistakes should have never been made and caused me unduly delays. I was thoroughly disgusted with the whole process.
(5.00 of 5)  reviewed on January 11, 2021
Reviewed by: Steven Craig Minyard for Lucas Stark
Completed transaction in January 5, 2021 in Coral Gables, FL
The transaction was completed under the terms agreed. It was a long process but with all the activity in the midst of a pandemic, understandable. I would definitely recommend ICG and Luke Stark. The loan processor, Jackie Lee was outstanding as well!
(3.40 of 5)  reviewed on January 10, 2021
Reviewed by: William E. Province for Lucas Stark
Completed transaction in December 31, 2020 in San Jose, CA
Delays of multiple weeks without communication was a severe problem. In addition, there were issues with the web portal sign-in process, where it frequently had trouble recognizing a valid login. The overall process was started in early September/late August. We were told a 45 day turn-around, but we did not complete until Dec. 26. Honestly, we nearly backed out due to the lack of communication and working with multiple people over time who did not appear to communicate with each other.
(3.90 of 5)  reviewed on January 3, 2021
Reviewed by: Alan Cote for Lucas Stark
Completed transaction in December 31, 2020 in SANTA CRUZ, CA
Good communicarion
(5.00 of 5)  reviewed on December 22, 2020
Reviewed by: Gretchen Dougherty for Lucas Stark
Completed transaction in December 22, 2020 in BLUE BELL, PA
Luke is awesome! He beat the rates and points of all other lenders who contacted me. We closed with the rate that he quoted and it was under one point. I am saving $300/month. He is professional, friendly and smart. He answered my questions on the same day. He followed through to the end and his team was equally responsive. I felt safe and not concerned. I am so thrilled that I trusted Luke to do my refinancing. I would trust him to help my family members as well. I highly recommend.
(3.90 of 5)  reviewed on December 21, 2020
Reviewed by: Colleen M. Bissner for Lucas Stark
Completed transaction in December 18, 2020 in altadena, CA
Luke was very good, but we experienced long delays once it was passed on to others, and the communication was less than it should have been. I don't know if Luke's responsibility is to keep the process or moving, or if it was out of his hands. If it was not under his control, I rate him personally very high, but overall, the process dragged on and we weren't told what caused the delays until we pushed for information. It all came together in the end, and we are pleased that we refinanced.
(0.80 of 5)  reviewed on December 21, 2020
Reviewed by: Clayton Gsell for Lucas Stark
Completed transaction in December 21, 2020 in WILMINGTON, NC
My experience was dismal at best. Very simple loan to refinance yet took 120 days plus. Multiple emails from processor apologizing for not paying attention. Lots of promises made about dates that came and went with no explanation. I have friends process with competitors that took an average of 40 to 50 days for similar loans. I wouldn't recommend these people for any reason whatsoever.
(4.60 of 5)  reviewed on December 18, 2020
Reviewed by: Harold J. Bissner III for Lucas Stark
Completed transaction in December 18, 2020 in altadena, CA
Luke Stark, Sarah Duncan, Mitch Shoenman and Jodi McPherson are consummate professionals and I commend them for their professionalism in dealing with a difficult client such as me. I'm sure others contributed but these are the folks I have names for. Great experience inevitably in trying times!
(5.00 of 5)  reviewed on December 10, 2020
Reviewed by: Elizabet Barsoumian for Lucas Stark
Completed transaction in December 9, 2020 in INDIO, CA
Luke Stark and his team were very professional and courteous. They gave each up to date information on my loan status, when it was expected to close the loan and loan signing process. Thank You Elizabeth B

Articles

ICG named Inc. 5000 fastest-growing private companies in America

The team and I at InterContinental Capital Group (“ICG”) announced today that we have been named to the prestigious Inc. 5000 list. Inc. 5000 is an exclusive ranking of the nation’s fastest-growing private companies. This is ICG’s first time being...
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Constantly Striving to Improve

According to the latest Monitor Report from Black Knight, Housing Wire just published an article stating that organizations have plummeted from the first quarter of this year, which, was led by a drop in refinancing organizations. “Overall...
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