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Karen Buck

Mortgage Loan Officer

4.54 - 12 Review(s)

Intercontinental
Capital Group, Inc.
265 Broadhollow Rd, Suite 220
Melville, NY, 11747
Branch: NMLS60134
Personal: NMLS1984669

About Karen

Hello! My name is Karen and I'm a loan officer here at ICG Home Loans. I have over a decade of experience helping customers just like you find a no hassle home loan with a great rate! Whether you are purchasing, refinancing or looking to get cash out to remodel your bathroom, I would love the opportunity to earn your business. The process is easy, simply click APPLY NOW...

Reviews

(4.70 of 5)  reviewed on March 30, 2021
Reviewed by: Michael George Ringger for Karen Buck
Completed transaction in March 30, 2021 in SUNNYVALE, TX
I was told to expect a 6 - 9 week time from application to close. It ended up being about 13 weeks mostly from the FEMA disaster declaration for Texas. It would have been nice to receive proactive communications from someone about the status once it passed the 9-week mark regardless of the cause. Lack of regular communication is worse than regular contact even if a commitment to a specific close date could not be provided. Information vacuum causes anxiety and frustration.
(5.00 of 5)  reviewed on March 18, 2021
Reviewed by: Robert C Norman for Karen Buck
Completed transaction in March 18, 2021 in Odessa, FL
Karen Buck and her closer, Corrine Lucas were very kind, professional and easy to work with. We found the entire process to be quite overwhelming. The CONSTANT request for MORE, ADDITIONAL or duplicate paperwork by the "The Underwriter" to be a really frustrating, upsetting experience.
(3.50 of 5)  reviewed on March 12, 2021
Reviewed by: Fernando A. Joanino for Karen Buck
Completed transaction in March 11, 2021 in Elk Grove, CA
The fairness in the processing of the refi.
(5.00 of 5)  reviewed on February 26, 2021
Reviewed by: Brant Jurgens for Karen Buck
Completed transaction in February 22, 2021 in Boerne, TX
The loan process was a bit daunting because of the length of time it took to close. ICG kept my rate locked throughout the process at zero cost to me. The reason it took so long to close is because rates are so low that everyone is refinancing. Karen Buck did an excellent job keeping me informed of where things stood throughout the process. The worst part was waiting. Best part, I dropped 1.5% on my mortgage and closing costs were almost nonexistent. I highly recommend Karen and ICG.
(4.80 of 5)  reviewed on February 25, 2021
Reviewed by: David Gallegos for Karen Buck
Completed transaction in February 22, 2021 in Durango, CO
Keren was very knowledgeable, helpful, responsive and accessible. She made up for the shortcomings of others within the loan process.
(3.80 of 5)  reviewed on February 8, 2021
Reviewed by: Kimberly Beranek for Karen Buck
Completed transaction in February 5, 2021 in PLEASANTON, CA
STAFF RESPONDED WHEN WE EMAILED AND WERE VERY PLEASANT,. THE TIMELINE TO GET THIS LOAN COMPLETE WAS EXCESSIVE AND WE HAD TO KEEP CHECKING IN. WE HAD MANY FRIENDS THAT CLOSED IN LESS THEN A MONTH - OURS TOOK EARLY NOV TO EARLY FEB. WE LOST OUT ON 1 TO 2 MONTHS OF PAYMENT SAVINGS AND HELD UP OUR PROJECTS AT A COST OF OVER $1000. WE ARE VERY DISAPPOINTED ABOUT THAT.
(5.00 of 5)  reviewed on January 25, 2021
Reviewed by: Mercedes M. Guinto for Karen Buck
Completed transaction in January 25, 2021 in Vallejo, CA
She answers my questions and returned my call promptly. Very pleasant person to talk to.
(5.00 of 5)  reviewed on January 25, 2021
Reviewed by: Edgar Villafuerte for Karen Buck
Completed transaction in January 25, 2021 in Anaheim, CA
Karen buck and Jodi McPherson made my refi possible. They were highly responsive to my inquiries.
(4.00 of 5)  reviewed on January 24, 2021
Reviewed by: Gerald L Suppes for Karen Buck
Completed transaction in January 21, 2021 in Greeley, CO
The process was acceptable, took a long time but we'll say that was due to the many people trying to get low rate loans. Initial communication was good but as the process took such a long time (3 months) I would have liked to have had more updates so I knew how things were going.
(5.00 of 5)  reviewed on January 19, 2021
Reviewed by: Oscar Maldonado for Karen Buck
Completed transaction in January 14, 2021 in Greeley, CO
Great service, answered all my questions quickly. Overall very satisfied with my experience.

Articles

ICG named Inc. 5000 fastest-growing private companies in America

The team and I at InterContinental Capital Group (“ICG”) announced today that we have been named to the prestigious Inc. 5000 list. Inc. 5000 is an exclusive ranking of the nation’s fastest-growing private companies. This is ICG’s first time being...
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