Emily Valentin

Mortgage Loan Officer

4.44 - 22 Review(s)

Capital Group, Inc.
265 Broadhollow Rd, Suite 220
Melville, NY, 11747
Branch: NMLS60134
Personal: NMLS1814838

About Emily

Purchasing a home is one of, if not, the largest purchase you'll ever make. It is my goal to make sure you're 100% comfortable, 100% of the time, along with making this already stressful process as smooth as possible for all parties involved. Give me a call to go through all your loan options, not just the easiest option!


(5.00 of 5)  reviewed on April 9, 2021
Reviewed by: Joseph P Wall for Emily Valentin
Completed transaction in April 8, 2021 in Jackson, NJ
Emily was great and attentive to my questions. This process took over 5 months to complete, but it didn’t seem to be Emily’s fault. Whenever the process was out of her control it seemed to fall apart, but she did her best to keep me informed. Processing and underwriting seem to be weak points in the process. Without Emily’s personal attention I would have brought my loan to another company.
(4.20 of 5)  reviewed on April 6, 2021
Reviewed by: Steven D Van Epps for Emily Valentin
Completed transaction in April 5, 2021 in Decatur, TX
My communication was easy with Emily. The process to by having to deal three other people was difficult at times because information had to be repeated between all involved. I was surprised on day of closing Karen asked me for phone number to employment for verification. This could of delayed the closing. I thought the process took to long, took almost three months. I think process would be smoother with only Emily involved and not other people.
(5.00 of 5)  reviewed on April 5, 2021
Reviewed by: Patricia A Vrobel for Emily Valentin
Completed transaction in April 1, 2021 in Portland, OR
My overall experience with the refi on my house with ICG was not particularly efficient - it took over 4 months to close. However, having Emily as my loan officer brought sanity to the entire process. She was there with me from beginning to end. She listened to my concerns and worked over and beyond to get answers and action to happen. Her excellence in communication, knowledge, customer service and follow-through put her in the category of rockstar. She gets my highest recommendation.
(0.70 of 5)  reviewed on April 4, 2021
Reviewed by: James Cucchiara for Emily Valentin
Completed transaction in April 1, 2021 in SARASOTA, FL
The people here don’t seem to communicate with each other nor do they seem to even read the documents sent to them. Many times the docs I sent had to be resent and the information they provided was inaccurate with the docs I ended up signing. This whole process cost me more money than the provided paperwork they actually sent me. As it stands, I would definitely not recommend this group to anyone.
(5.00 of 5)  reviewed on April 1, 2021
Reviewed by: KURT K DOUGLAS for Emily Valentin
Completed transaction in March 25, 2021 in Cambria Heights, NY
The refinance process with Emily was a pleasant experience. Emily made the refinance process easy to understand, explained the available options and responded promptly to all inquiries throughout the entire process. We managed to complete the closing process sooner than originally expected, and the closing costs were consistent with the estimate. Emily treated me like a person instead of a number. I recommend her to family, friends, and anyone else looking to refinance.
(4.80 of 5)  reviewed on March 29, 2021
Reviewed by: Sabrina M. Brosnihan for Emily Valentin
Completed transaction in March 22, 2021 in MALVERNE, NY
Working with Emily has been wonderful. She is prompt and polite, making sure that my questions are answered and that I was satisfied with my level of service. Emily is also very comfortable with the information she shared which made me feel that I was in the company of an expert. I highly recommend her to future consumers.
(5.00 of 5)  reviewed on March 27, 2021
Reviewed by: Shay Gonen for Emily Valentin
Completed transaction in March 24, 2021 in PUTNAM VALLEY, NY
It was fantastic working with Emily. She took the time to answer all my questions in a straightforward manner. What can be a painful process, was quick and easy, thanks to Emily.
(4.80 of 5)  reviewed on March 26, 2021
Reviewed by: David S Jones III for Emily Valentin
Completed transaction in March 26, 2021 in CUMMING, GA
Taking almost 5 months to complete is very unacceptable! I lost about $1000 caused by the delays. None were caused by me
(4.50 of 5)  reviewed on March 20, 2021
Reviewed by: Joseph J. Lawrence for Emily Valentin
Completed transaction in March 17, 2021 in Upper Marlboro, MD
The additional background check from a third party other than or in addition to the major credit agencies was a turn off.
(4.20 of 5)  reviewed on March 20, 2021
Reviewed by: DEBORAH M O'BRIEN for Emily Valentin
Completed transaction in March 19, 2021 in UNIVERSITY PLACE, WA
Emily was very responsive to all of my questions throughout the loan process. My only complaints: it should have been explained how long the whole process would take and I didn't quite understand when another processor took over ... was Emily still involved or not. However, she ALWAYS answered my questions and called when I needed reassurance.


ICG named Inc. 5000 fastest-growing private companies in America

The team and I at InterContinental Capital Group (“ICG”) announced today that we have been named to the prestigious Inc. 5000 list. Inc. 5000 is an exclusive ranking of the nation’s fastest-growing private companies. This is ICG’s first time being...
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