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Christopher Trueman

Sr. Mortgage Banker

4.81 - 101 Review(s)

Intercontinental
Capital Group, Inc.
1515 Mockingbird Ln
Charlotte, NC, 28209
Branch: NMLS1845225
Personal: NMLS884527

About Christopher

Chris grew up in Maryland, and moved to Charlotte NC in 2007, after graduation from Marshall University. Whether you're buying, selling, refinancing, or building your dream home, you have a lot riding on your loan officer. Since market conditions and mortgage programs change frequently, you need to make sure you're dealing with a top professional who is able to give you quick and accurate financial advice. As an 8 year experienced loan officer I have the knowledge and expertise you need to explore the many financing options available. Ensuring that you make the right choice for you and your family is my ultimate goal, and I am committed to providing my customers with mortgage services that exceed their expectations.

Reviews

(5.00 of 5)  reviewed on January 9, 2021
Reviewed by: Ahmed Elgalad for Christopher Trueman
Completed transaction in December 30, 2020 in Northvale, NJ
Chris was knowledgeable and very transparent with us throughout the loan process. He always made himself available to us when we had any questions or concerns. He responded quickly and honestly. It was a pleasure working with him. I would definitely recommend him to my family and friends.
(5.00 of 5)  reviewed on January 8, 2021
Reviewed by: Kristen Seagren for Christopher Trueman
Completed transaction in December 31, 2020 in Colorado Springs, CO
Chris was professional and always timely in his responses.
(5.00 of 5)  reviewed on January 4, 2021
Reviewed by: Frank Seagren for Christopher Trueman
Completed transaction in December 31, 2020 in Colorado Springs, CO
This was our first ReFi and Chris and his team made the whole process easy for us and answered all of our questions. Everyone was nice to deal with.
(3.90 of 5)  reviewed on January 3, 2021
Reviewed by: Jonathan M Graves for Christopher Trueman
Completed transaction in December 31, 2020 in Odenton, MD
The processes took over 70 days to close. I was originally told 30-45 days, that changed to 60 days and finally we closed at over 70 days. That time line is completely unacceptable.
(4.00 of 5)  reviewed on January 2, 2021
Reviewed by: Nancy Serrano for Christopher Trueman
Completed transaction in December 30, 2020 in Sweet Home, OR
Chris Chang was awesome. He started the process for me and never forgot about me. He updated me constantly even if it was just to say, we are still working on it. Gold star ⭐️ Customer Service. There are a ton of companies out there but I’m glad I picked this one and Chris Chang called me back. Awesome experience from the get go.
(3.10 of 5)  reviewed on December 30, 2020
Reviewed by: Suzanna Hull Feitler for Christopher Trueman
Completed transaction in December 30, 2020 in Canton, OH
Chris is a very pleasant and charming guy, but apparently overworked. More rapid and thorough communication would have made my whole experience better. I really enjoyed talking with Chris, but I did not receive updates often, and sometimes the information was not complete. I also received messages from other people who then disappeared from the lines of communication, making it difficult for me to know who to contact. Fortunately Chris came through in the end, after much uncertainty.
(2.60 of 5)  reviewed on December 29, 2020
Reviewed by: William Schroeder for Christopher Trueman
Completed transaction in December 29, 2020 in Haslet, TX
It took over 3 months and there were few updates during the wait. The lack of promised completion dates left the whole process up to guessing what’s next. Additionally the last minute file requests were more than frustrating. If the rates had not gone up during the wait I would have quit and gone elsewhere
(4.00 of 5)  reviewed on December 26, 2020
Reviewed by: Adrian B Chapman for Christopher Trueman
Completed transaction in December 23, 2020 in Pueblo West, CO
Transactions aren't over yet. Once everything is completed, with the old debt accounts closed and the new accounts verified and the new title in my hand, ask me again.
(4.10 of 5)  reviewed on December 21, 2020
Reviewed by: Gilbert Hopkins Sr. for Christopher Trueman
Completed transaction in December 17, 2020 in CAYCE, SC
Chris, always made you feel comfortable with the process after multiple questions.
(2.90 of 5)  reviewed on December 15, 2020
Reviewed by: Kenneth R. Hubbard for Christopher Trueman
Completed transaction in December 15, 2020 in Killeen, TX
Once loan was initiated minimal status information were provided to me. Some information requested and processed resulted in confusion between myself and other outside sources involved in the loan process. The loan process was longer than I expected and I had to keep calling to get a status on the loan. This was my first refinancing experience but I feel that the process could have been handled a lot smoother.

Articles

ICG named Inc. 5000 fastest-growing private companies in America

The team and I at InterContinental Capital Group (“ICG”) announced today that we have been named to the prestigious Inc. 5000 list. Inc. 5000 is an exclusive ranking of the nation’s fastest-growing private companies. This is ICG’s first time being...
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Constantly Striving to Improve

According to the latest Monitor Report from Black Knight, Housing Wire just published an article stating that organizations have plummeted from the first quarter of this year, which, was led by a drop in refinancing organizations. “Overall...
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