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Chelsea Barclay

Mortgage Loan Officer

4.63 - 73 Review(s)

Intercontinental
Capital Group, Inc.
1515 Mockingbird Ln, Suite 1000
Charlotte, NC, 28209
Branch: NMLS1845225
Personal: NMLS1461839

About Chelsea

Chelsea grew up in a military family. Chelsea moved to Charlotte, NC after graduating from the University of North Carolina at Pembroke to start her mortgage career. Her goal is to ensure great customer service to everyone while making one of the biggest financial decisions they will ever make. During her time off you can find Chelsea traveling and spending time with her daughter.

Reviews

(5.00 of 5)  reviewed on April 5, 2021
Reviewed by: Geoffrey D Matthai for Chelsea Barclay
Completed transaction in April 5, 2021 in Dunnellon, FL
Chelsea was very personable and professional. She regularly kept us informed as to the status of our mortgage refinance. She was always available to answer our questions. Even after-hours. Overall, it was a pleasant experience interacting with her.
(5.00 of 5)  reviewed on April 4, 2021
Reviewed by: Bruce S Kelley for Chelsea Barclay
Completed transaction in March 29, 2021 in Midland, GA
Chelsea kept us up to date with every thing! When we did have questions she was easy to get in touch with and answer any questions
(4.30 of 5)  reviewed on March 26, 2021
Reviewed by: Luc R. Arsenault for Chelsea Barclay
Completed transaction in March 23, 2021 in San Diego, CA
It took too long to get it finalized
(5.00 of 5)  reviewed on March 18, 2021
Reviewed by: Brett S Parsons for Chelsea Barclay
Completed transaction in March 15, 2021 in Southlake, TX
The length of time to underwrite this loan was ridiculous. Chelsey was very good at communicating but your back end support is terrible.
(5.00 of 5)  reviewed on March 5, 2021
Reviewed by: Robert Marin for Chelsea Barclay
Completed transaction in March 5, 2021 in New Port Richey, FL
Chelsea was awesome in assisting me through the entire refinancing process. Quick and thorough responses. Extremely efficient and easy to work with. Thanks Chelsea!
(4.80 of 5)  reviewed on February 26, 2021
Reviewed by: Trinidad B. Stella for Chelsea Barclay
Completed transaction in February 23, 2021 in Whittier, CA
Chelsea was always very helpful and good customer skills. She didn't hesitate to provide information. If she didn't have updated information, she would get it and call me back. I would recommend Chelsea.
(4.80 of 5)  reviewed on February 22, 2021
Reviewed by: Marsha Stacey Johnson for Chelsea Barclay
Completed transaction in February 19, 2021 in Silver Spring, MD
My experience with ICG have been great so far. My questions and concerns were always addressed and the customer service was generally highly favorable.
(0.80 of 5)  reviewed on January 25, 2021
Reviewed by: Nathan Schwartzberg for Chelsea Barclay
Completed transaction in October 27, 2020 in West Hills, CA
poor communication, misleading information, seems to be the company stance since her boss Isaac Alexander has failed to return my call after 10 messages left as well as Issac's boss Mathew Drexler who has not returned my call after 4 messages left. As soon as loan is done there seems that Chelsea and her superiors could care less about my situation and I have taken a $2400 plus loss due to her and hers bosses incompetence or their intentional misleading me.
(5.00 of 5)  reviewed on January 20, 2021
Reviewed by: Philippe Marsan for Chelsea Barclay
Completed transaction in January 20, 2021 in Coral Springs, FL
Great feedback and communication. You knew what to expect and Chelsea kept you informed.
(5.00 of 5)  reviewed on January 6, 2021
Reviewed by: Michael Jon Van Curler for Chelsea Barclay
Completed transaction in November 30, 2020 in Buena Park, CA
Chelsea was awesome! She was very prompt in answering any questions I had.

Articles

ICG named Inc. 5000 fastest-growing private companies in America

The team and I at InterContinental Capital Group (“ICG”) announced today that we have been named to the prestigious Inc. 5000 list. Inc. 5000 is an exclusive ranking of the nation’s fastest-growing private companies. This is ICG’s first time being...
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