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Chelsea Barclay

Mortgage Banker

4.66 - 44 Review(s)

Intercontinental
Capital Group, Inc.
1515 Mockingbird Ln
Charlotte, NC, 28209
Branch: NMLS1845225
Personal: NMLS1461839

About Chelsea

Chelsea grew up in a military family. Chelsea moved to Charlotte, NC after graduating from the University of North Carolina at Pembroke to start her mortgage career. Her goal is to ensure great customer service to everyone while making one of the biggest financial decisions they will ever make. During her time off you can find Chelsea traveling and spending time with her daughter.

Reviews

(5.00 of 5)  reviewed on September 21, 2020
Reviewed by: Sallie Rena Oden-Monroe for Chelsea Barclay
Completed transaction in September 18, 2020 in Bulverde, TX
Chelsea made it easy to understand the process by quickly responding to questions and inquiries. She was very kind and courteous while being very professional.
(1.00 of 5)  reviewed on September 14, 2020
Reviewed by: zuser201403022146074 for Chelsea Barclay
Completed transaction in July 1, 2020
Clients appear to not be important. She fails to communicate about loan process. I have missed three closing dates. I will not recommend this company to anybody.
(4.60 of 5)  reviewed on September 5, 2020
Reviewed by: Steven W Collins for Chelsea Barclay
Completed transaction in September 4, 2020 in Gainesville, GA
Since we started with Brandon, then ended with Chelsea -- and didn't have ANY communication whatsoever with her--it was difficult completing this survey, so the first couple of answers were based on the communication we had with BRANDON, and the final few questions were neutral, based on no contact with Chelsea.
(4.60 of 5)  reviewed on August 31, 2020
Reviewed by: Steve A. Shetterly for Chelsea Barclay
Completed transaction in August 31, 2020 in Pleasanton, CA
Very smooth process... every questions I had answered
(5.00 of 5)  reviewed on August 27, 2020
Reviewed by: Amardeepa Moola for Chelsea Barclay
Completed transaction in August 26, 2020 in Frisco, TX
Awesome customer service. Very straightforward. Represented my best interest. Thank you for the fantastic service.
(5.00 of 5)  reviewed on August 19, 2020
Reviewed by: William D Jackson for Chelsea Barclay
Completed transaction in July 23, 2020 in Madison, AL
Have recommended her to several friends!
(4.90 of 5)  reviewed on August 7, 2020
Reviewed by: Stephen J Younts for Chelsea Barclay
Completed transaction in August 7, 2020 in Eastman, GA
Everything was great from start to finish, except the closing attorney. I wouldn't use McDonnell & Associates to close a gate.
(5.00 of 5)  reviewed on August 1, 2020
Reviewed by: John D Armstrong for Chelsea Barclay
Completed transaction in July 31, 2020 in Wake Forest, NC
She made the process easy
(5.00 of 5)  reviewed on July 28, 2020
Reviewed by: Kevin Kline for Chelsea Barclay
Completed transaction in July 27, 2020 in Adrian, MI
I've refied before so I knew what to expect and simply put, Chelsea did her job in an efficient and professional manner. She kept things on track, did what she said she would do when she said she would do it. What few questions or concerns I had she answered quickly and accurately. I'd mark her as one for further advancement and responsibility.
(3.40 of 5)  reviewed on July 22, 2020
Reviewed by: Jeffrey W Morgan for Chelsea Barclay
Completed transaction in July 10, 2020 in Wilmington, NC
My loan process was excellent and I was prepared to give Chelsea my highest rating. However, I received a Notice of Termination from my insurance company stating my yearly insurance premium was not paid before I closed on this refinanced loan. I reached out to Chelsea, and she stated she would do the research and call me back. I initiated contact with her twice thereafter; the first time, she stated she had reached out to a coworker for assistance. She never responded to my second request.

Articles

New Week – New Insight

I have successfully avoided a case of the Monday’s today with another great day of calls. It’s a little harder to get consumers on the phone on Monday’s because everyone is trying to start their weeks off as productive as possible and catching up on...
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Consumer Connect Day One

I’m writing this shortly after I’ve hung up the phone from my first round of calls with consumers and I am ending the day excited about what is to come. I spoke with many different types of people, both happy and disappointed but overall I learned...
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ICG named Inc. 5000 fastest-growing private companies in America

The team and I at InterContinental Capital Group (“ICG”) announced today that we have been named to the prestigious Inc. 5000 list. Inc. 5000 is an exclusive ranking of the nation’s fastest-growing private companies. This is ICG’s first time being...
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