Carol Satizabal

Mortgage Loan Officer

4.99 - 78 Review(s)

Capital Group, Inc.
265 Broadhollow Rd, Suite 220
Melville, NY, 11747
Branch: NMLS60134
Personal: NMLS818738

About Carol

Carol Satizabal is a senior loan consultant for InterContinental Capital Group (ICG), Inc., a private lender based in Long Island, NY. Ms. Satizabal has more than twenty years of experience in the mortgage industry working in different facets of operations as an assistant, processor and in managerial roles. Her knowledge and experience allows her to provide her clients with a better understanding of the lending programs, guidelines, loan process and trends in an ever-changing industry. Ms. Satizabal got her start in the industry in 1996 as a loan officer assistant before moving on to a mortgage bank, where she was responsible for sales, processing, managing the office, and training employees. Ms. Satizabal works diligently behind the scenes to ensure that her clients receive the financing they need, and she keeps abreast of industry changes and guidelines. This allows her to assess each borrower’s unique situation to determine the best mortgage program for them. She has saved many deals for her clients, working methodically to move the process along when it has been stalled by unforeseen circumstances. For this, many of her clients have called her the best in the business, and she has a 5-star rating on Zillow and Social Survey. Throughout her career, she has also built and maintained innumerable professional relationships with realtors, attorneys, title servicers, contractors and accountants, which allow her to provide an unparalleled catered service to her borrowers. She is well versed in all types of loans, including Conventional and FHA purchases, refinances, VA loans, primary and investment property renovations and reverse mortgages as well as Jumbos. Licensed in New York and New Jersey Ms. Satizabal is also a certified military home specialist and enjoys helping veterans and first-time homebuyers acquire financing, ensuring they apply for a tax reduction and the STAR Program. She credits her success to her strong commitment to client satisfaction and positive attitude, expressing, “This isn’t just a job for me this is my passion. There’s nothing more gratifying than helping someone to fulfill their home buying dream and start a new chapter in their life.” To give back to her profession, Ms. Satizabal maintains an active profile in the community and has sponsored the Women’s Council of Realtors and the Suffolk South Shore Chapter of the Long Island Board of REALTORS®, which is focused on establishing a good rapport between members, to increase the proficiency of their real estate skills and to increase services for the community.


(5.00 of 5)  reviewed on June 16, 2020
Reviewed by: nanemma11 for Carol Satizabal
Completed transaction in June 1, 2020
What can I say-During first home buying experience, I consider myself extremely lucky to have found and worked with Carol, especially during these trying COVID times! She educated me daily and was always available for my text and phone call questions. She monitored the rates up to the end to lock in the best for me! I highly recommend her to one and all and will actually miss our communications know that we have closed! Thank-you Carol-your are truly made for this!
(5.00 of 5)  reviewed on June 6, 2020
Reviewed by: Taylor R. Roma for Carol Satizabal
Completed transaction in June 3, 2020 in Selden, NY
Carol helped us more than we could have ever imagined during the process of buying our first home. She provided me with so much information no other loan officer had. She made us feel comfortable with her and her knowledge after just one phone call. We are grateful to have been referred her information.
(5.00 of 5)  reviewed on June 6, 2020
Reviewed by: taylor r roma for Carol Satizabal
Completed transaction in June 1, 2020
Carol was fantastic through the entire process. She guided us as we all tried to adapt to the new normal of COVID. She provided us will helpful information in all aspects. She gave us more information than all the other lenders combined. We felt so comfortable with Carol after one conversation.
(5.00 of 5)  reviewed on May 26, 2020
Reviewed by: Nicholas Tantone for Carol Satizabal
Completed transaction in May 22, 2020 in Sayville, NY
Carol had answers for all of our questions and worked around the clock to make sure we were ready to close on our first house
(5.00 of 5)  reviewed on May 21, 2020
Reviewed by: zuser201705281726182 for Carol Satizabal
Completed transaction in May 1, 2020
Carol was a dream to work with! As a first time home buyer, I had no idea where to begin. Carol was so helpful not only with the mortgage, but with all aspects of home buying! I cannot recommend her enough
(5.00 of 5)  reviewed on May 21, 2020
Reviewed by: ntantone for Carol Satizabal
Completed transaction in May 1, 2020
Carol was completely knowledgeable at every step of the way, helped us lock in a great rate by watching the markets constantly, and was available at any time to answer questions. For our first home purchase, we couldn’t have asked for a better advisor to walk us through things.
(5.00 of 5)  reviewed on March 24, 2020
Reviewed by: James Caruso for Carol Satizabal
Completed transaction in March 1, 2020
My fiancée and I purchased our first home together and are lucky to have had Carol on our side the whole way through. Her knowledge and client concerns are top notch and she went above and beyond and helped us with more than just acquiring our mortgage. Anytime I called she answered, no matter the time or day. Carol knew more about the home buying process than Google did! It was crazy! Her years of experience were prevalent with every conversation. If you’re considering a good lender you have to call Carol. I’m so glad we did. She was recommended by my real estate agent and was everything that was promised. We closed on our house quickly, got an AMAZING interest rate, and are so happy we have our dream home. Thank you Carol!!!!
(5.00 of 5)  reviewed on March 24, 2020
Reviewed by: Martha Alvarado for Carol Satizabal
Completed transaction in March 1, 2020
I appreciate and admire Carols hard, quick, and professional work. I would recommend her to any person. She was there to always answer my questions and made time in her day to go through each process step by step. She is very pleasant and kind. Even in a stressful situation she kept her cool and worked through it.
(5.00 of 5)  reviewed on March 8, 2020
Reviewed by: Tiffany for Carol Satizabal
Completed transaction in August 1, 2019
Carol has once again done an excellent job with getting us a mortgage loan best for our situation. Her customer service is impeccable and the plethora of knowledge she has is insurmountable. Carol continues to sacrifice herself for her customers which doesn't go unappreciated. Thanks again Carol for putting us in a great situation financially.
(5.00 of 5)  reviewed on January 21, 2020
Reviewed by: Pavel for Carol Satizabal
Completed transaction in January 1, 2020
For me she was the best person I have ever dealt. This was my second purchase. I wish I could have known her on my first purchase. She worked as if she is getting the loan for herself. On every obstacle she managed to find resolution without jeopardizing mortgage rates. She was working nights-weekends and amazingly even when she was extremely sick. I haven’t seen anyone who has such passion about their jobs and respect towards their clients. No questions were silly question to her. She made sure I was fully comfortable, and one hundred percent satisfied with the entire process. She always mentioned "Mr. Chowdhury we all will disappear after closing the loan however you have to live with it. So, make you are comfortable with your purchase, loan and rate". This is a priceless advice which one can only gets from their friends. Thus how, she reached beyond a loan officer and became my friend. I should say VBF. One problem - once anyone deal will with her, all other loan officers int he market will seem way bellow standard. YES, SHE IS THAT GREAT!!


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