Carol Satizabal

Mortgage Loan Officer

4.99 - 98 Review(s)

Capital Group, Inc.
265 Broadhollow Rd, Suite 220
Melville, NY, 11747
Branch: NMLS60134
Personal: NMLS818738

About Carol

Carol Satizabal is a senior loan consultant for InterContinental Capital Group (ICG), Inc., a private lender based in Long Island, NY. Ms. Satizabal has more than twenty years of experience in the mortgage industry working in different facets of operations as an assistant, processor and in managerial roles. Her knowledge and experience allows her to provide her clients with a better understanding of the lending programs, guidelines, loan process and trends in an ever-changing industry. Ms. Satizabal got her start in the industry in 1996 as a loan officer assistant before moving on to a mortgage bank, where she was responsible for sales, processing, managing the office, and training employees. Ms. Satizabal works diligently behind the scenes to ensure that her clients receive the financing they need, and she keeps abreast of industry changes and guidelines. This allows her to assess each borrower’s unique situation to determine the best mortgage program for them. She has saved many deals for her clients, working methodically to move the process along when it has been stalled by unforeseen circumstances. For this, many of her clients have called her the best in the business, and she has a 5-star rating on Zillow and Social Survey. Throughout her career, she has also built and maintained innumerable professional relationships with realtors, attorneys, title servicers, contractors and accountants, which allow her to provide an unparalleled catered service to her borrowers. She is well versed in all types of loans, including Conventional and FHA purchases, refinances, VA loans, primary and investment property renovations and reverse mortgages as well as Jumbos. Licensed in New York and New Jersey Ms. Satizabal is also a certified military home specialist and enjoys helping veterans and first-time homebuyers acquire financing, ensuring they apply for a tax reduction and the STAR Program. She credits her success to her strong commitment to client satisfaction and positive attitude, expressing, “This isn’t just a job for me this is my passion. There’s nothing more gratifying than helping someone to fulfill their home buying dream and start a new chapter in their life.” To give back to her profession, Ms. Satizabal maintains an active profile in the community and has sponsored the Women’s Council of Realtors and the Suffolk South Shore Chapter of the Long Island Board of REALTORS®, which is focused on establishing a good rapport between members, to increase the proficiency of their real estate skills and to increase services for the community.


(5.00 of 5)  reviewed on January 14, 2021
Reviewed by: Jason for Carol Satizabal
Completed transaction in January 1, 2021
We would not have been able to get through the first-time house buying process without Carol. She not only was extremely helpful and knowledgeable about financing but helped us out with insurance, the inspection process and practically every other aspect of buying a first home.
(5.00 of 5)  reviewed on December 25, 2020
Reviewed by: Priya Gosain for Carol Satizabal
Completed transaction in December 1, 2020
It was an absolute pleasure working with Carol Satizabal as my Loan Consultant. She was thorough and efficient from beginning to end. She worked with me tirelessly to make sure I had the proper documentation in place for the quick processing of my loan. She also did her best to expedite the process for me in order to meet my closing deadlines. Knowing I had her walking beside me through my journey as a first time home buyer was very reassuring as I was clearly working with the BEST. She genuinely cares about her clients and will go above and beyond to make sure everything goes smoothly. I highly recommend working with her and her amazing team!!
(5.00 of 5)  reviewed on December 10, 2020
Reviewed by: Janathin Marmol for Carol Satizabal
Completed transaction in December 10, 2020 in Roosevelt, NY
Helped and explain everything in the process, gave me great advice as we when along and great suggestions for the future, made the process very easy and stress free would definitely be working with Carol in the future , and would recommend my family and friends.
(5.00 of 5)  reviewed on December 7, 2020
Reviewed by: zuser201506300911551 for Carol Satizabal
Completed transaction in December 1, 2020
We can't say enough good things about Carol. She killed it. So smart, so quick and so funny (which is important for something like this!) We will miss her phone calls! Giving her a virtual hug!
(5.00 of 5)  reviewed on December 5, 2020
Reviewed by: Kathleen Muller for Carol Satizabal
Completed transaction in November 27, 2020 in West Islip, NY
Carol went above and beyond to help me with everything, She always went step by step to explain every detail, no matter what questions i had she always was ready and available to help, Carol was Great!
(5.00 of 5)  reviewed on November 21, 2020
Reviewed by: Anuel A. Contreras Mejia for Carol Satizabal
Completed transaction in November 20, 2020 in Westbury, NY
Carol is great, my family and I are so grateful to have found someone that helped us and made it easier to purchase our new home, she is very attentive, she explains clearly the process and she is always there when you need clarification in anything, she cares for her clients and is an amazing person, anyone looking to purchase a house and needs consultation or have any questions she is the perfect person for you!
(5.00 of 5)  reviewed on November 9, 2020
Reviewed by: Jim paskett and thel for Carol Satizabal
Completed transaction in October 1, 2020
Carol is great! We had a couple of situations with our financials that made a loan difficult and carol plowed right thru them! Always quick with phone calls and messages . Both of us very grateful to carol and her team. Thanks again
(5.00 of 5)  reviewed on November 2, 2020
Reviewed by: thelmacondra for Carol Satizabal
Completed transaction in November 1, 2020
Carol is extremely knowledgeable and efficient and kind. She covered every detail and answered every question, many before we even formulated them. We never felt pressured, she brought a kind and calming demeanor to all matters and made this a pleasant experience.
(5.00 of 5)  reviewed on October 27, 2020
Reviewed by: Thelma Condra for Carol Satizabal
Completed transaction in October 26, 2020 in Massapequa, NY
Carol is not only incredibly knowledgeable and detail oriented, but as important to me and my husband she is also kind, compassionate and understanding. She is honest and supremely ethical. She always went the extra mile, without asking! I can’t imaging going through all of this with anyone else. Thank you Carol!!
(4.60 of 5)  reviewed on October 26, 2020
Reviewed by: James Paskett for Carol Satizabal
Completed transaction in October 26, 2020 in Massapequa, NY
Carol would answer phone calls/texts Ridiculously fast!!!


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