Carol Satizabal

Mortgage Loan Officer

4.99 - 117 Review(s)

Capital Group, Inc.
265 Broadhollow Rd, Suite 220
Melville, NY, 11747
Branch: NMLS60134
Personal: NMLS818738

About Carol

Carol Satizabal is a senior loan consultant for InterContinental Capital Group (ICG), Inc., a private lender based in Long Island, NY. Ms. Satizabal has more than twenty years of experience in the mortgage industry working in different facets of operations as an assistant, processor and in managerial roles. Her knowledge and experience allows her to provide her clients with a better understanding of the lending programs, guidelines, loan process and trends in an ever-changing industry. Ms. Satizabal got her start in the industry in 1996 as a loan officer assistant before moving on to a mortgage bank, where she was responsible for sales, processing, managing the office, and training employees. Ms. Satizabal works diligently behind the scenes to ensure that her clients receive the financing they need, and she keeps abreast of industry changes and guidelines. This allows her to assess each borrower’s unique situation to determine the best mortgage program for them. She has saved many deals for her clients, working methodically to move the process along when it has been stalled by unforeseen circumstances. For this, many of her clients have called her the best in the business, and she has a 5-star rating on Zillow and Social Survey. Throughout her career, she has also built and maintained innumerable professional relationships with realtors, attorneys, title servicers, contractors and accountants, which allow her to provide an unparalleled catered service to her borrowers. She is well versed in all types of loans, including Conventional and FHA purchases, refinances, VA loans, primary and investment property renovations and reverse mortgages as well as Jumbos. Licensed in New York and New Jersey Ms. Satizabal is also a certified military home specialist and enjoys helping veterans and first-time homebuyers acquire financing, ensuring they apply for a tax reduction and the STAR Program. She credits her success to her strong commitment to client satisfaction and positive attitude, expressing, “This isn’t just a job for me this is my passion. There’s nothing more gratifying than helping someone to fulfill their home buying dream and start a new chapter in their life.” To give back to her profession, Ms. Satizabal maintains an active profile in the community and has sponsored the Women’s Council of Realtors and the Suffolk South Shore Chapter of the Long Island Board of REALTORS®, which is focused on establishing a good rapport between members, to increase the proficiency of their real estate skills and to increase services for the community.


(5.00 of 5)  reviewed on April 5, 2021
Reviewed by: Ana V for Carol Satizabal
Completed transaction in March 1, 2021
Carol Santizabal did an outstanding job! She made the entire process extremely smooth and fast. Carol truly cares about her clients, she went above and beyond to provide all the important information we needed to know about the loan process and to get it done. Our experience was fantastic! we cannot thank her enough for all the work she did for us. We highly recommend.
(5.00 of 5)  reviewed on April 4, 2021
Reviewed by: Matthew Paules for Carol Satizabal
Completed transaction in March 31, 2021 in East Islip, NY
Carol exceeded all my expectations , she was easily available ,streamed lined the process and when problems arose not of her doing she was right on top of things and walked me thru how best to handle things . She had my mortgage approved and ready to go at a very fast pace . It was a real pleasure working with her she is excellent at what she does and I would highly recommend her to anyone
(5.00 of 5)  reviewed on April 2, 2021
Reviewed by: mattypaules for Carol Satizabal
Completed transaction in April 1, 2021
Carol by far was exceeded my expectations . She was on top of everything through out the whole process . She was easy to reach whenever I had a question or concern and explained everything very easily . This woman works extremely hard and fights for her clients like no one else . Simply put I can’t say enough good things about her I would highly recommend her to anyone seeking a mortgage or refinance
(5.00 of 5)  reviewed on March 29, 2021
Reviewed by: Caitlin K for Carol Satizabal
Completed transaction in February 1, 2021
My husband and I had a fantastic experience with ICG and Carol. The process was smooth, fast, and Carol gave us so much information along the way. She was available at all hours for us, and explained everything that we didn’t understand. As first-time home buyers, it was the best experience possible. We would recommend Carol and ICG to anyone buying a home on Long Island.
(5.00 of 5)  reviewed on March 18, 2021
Reviewed by: Osman Canales for Carol Satizabal
Completed transaction in February 1, 2021
I am a first time buyer and working with Ms. Satizabal made the process so much easier. Carol was able to guide me step by step on this journey that for a first time buyer may seem so frightening. Carol listened and provided me with the advice I needed. She was always following up on things and went above and beyond to provide me the information I needed. She provided more than enough time to my case, she is well knowledgeable and expert in this area. Carol is someone you can trust. I highly recommend Ms. Satizabal. She is a professional and reliable. She understand what needs to get done in this process and provides clear steps until the day of the closing and after the closing date. It was a great pleasure working with Ms. Satizabal.
(5.00 of 5)  reviewed on March 17, 2021
Reviewed by: Raquel Lally for Carol Satizabal
Completed transaction in March 4, 2021 in East Islip, NY
Carol is truly cares about her clients and that shined through in every interaction we had with her. There is was not a moment where we felt we weren’t her top priority, even though I’m sure that in times like these she had so much more on her plate. I can’t thank her enough for her positivity and genuine care throughout this process. She is a gem and any company is lucky to have her!!
(5.00 of 5)  reviewed on March 12, 2021
Reviewed by: SHarry for Carol Satizabal
Completed transaction in March 1, 2021
Beyond 5 star quality. 🌟🌟🌟🌟🌟🌟🌟🌟🌟Carol’s one remarkable women. Her dedication, persistency, knowledge ,and hard work made it all possible. She walked us through the entire process. She’s passionate about her work and it shows. As first time homebuyers we closed in 45 days. We Thank you from the bottom of our hearts. Thank you for making us #homeowner. 🏠🎊🎉
(5.00 of 5)  reviewed on March 5, 2021
Reviewed by: raquelx3marie for Carol Satizabal
Completed transaction in March 1, 2021
I don’t even know where to begin. We started looking for our house in July 2020 and had no idea how insane the market would be. There were quite a few ups and downs, but we finally found the perfect home and closed this week. At the end of it all, my husband and I both agree we’re going to miss dealing with Carol!! She’s so much more than just a loan officer. She truly cares about her clients and will stop at nothing to make sure the deal is closed. Carol knows all the ins and outs of the business which that gives her the unique ability to solve the most complex of problems. There were several things that came up which were beyond her job scope, and we never once had to ask for her help - she was already on it. We almost lost our dream home due to the negligence of the sellers loan officer, but Carol stepped in to save the day. If you want someone who you can trust to do the right thing, who will always come to the rescue, Carol is it!! There are a lot of men in this industry and she runs circles around all of them!!! She is a true powerhouse and her positive energy will always keep your spirits lifted. Maybe I’ve said too much but there truly are not enough words. Carol is a lot of things; a loan officer, a therapist, a life coach, a super hero - but most importantly I’m proud to now call her our friend! Thank you Carol!!!
(5.00 of 5)  reviewed on March 1, 2021
Reviewed by: Sheila E. White for Carol Satizabal
Completed transaction in February 25, 2021 in New City, NY
Carol explained the home buying process throughly the first day I spoke with her. She helped me get my credit score from 710 to 747 within 4 month; it drain my bank account but I did everything she told me to achieve the goal. I had such a great experience with carol. She genuinely cares and it shows in her work ethic and dedication to her clients. You’ll be grateful to have carol as your loan coordinator and cheerleader as was I. Thanks for the great experience carol.
(5.00 of 5)  reviewed on March 1, 2021
Reviewed by: msscb43 for Carol Satizabal
Completed transaction in February 1, 2021
Carol cheered me on every step of the way, keeping me focus and always telling me to breath when things would start to feel overwhelming. I am grateful for all carol hard work she made my experience a great one and she was always only a phone call or text away. Thank you Carol.


ICG named Inc. 5000 fastest-growing private companies in America

The team and I at InterContinental Capital Group (“ICG”) announced today that we have been named to the prestigious Inc. 5000 list. Inc. 5000 is an exclusive ranking of the nation’s fastest-growing private companies. This is ICG’s first time being...
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