Carol Satizabal

Mortgage Loan Officer

4.99 - 70 Review(s)

Capital Group, Inc.
265 Broadhollow Rd, Suite 220
Melville, NY, 11747
Branch: NMLS60134
Personal: NMLS818738

About Carol

Carol Satizabal is a senior loan consultant for InterContinental Capital Group (ICG), Inc., a private lender based in Long Island, NY. Ms. Satizabal has more than twenty years of experience in the mortgage industry working in different facets of operations as an assistant, processor and in managerial roles. Her knowledge and experience allows her to provide her clients with a better understanding of the lending programs, guidelines, loan process and trends in an ever-changing industry. Ms. Satizabal got her start in the industry in 1996 as a loan officer assistant before moving on to a mortgage bank, where she was responsible for sales, processing, managing the office, and training employees. Ms. Satizabal works diligently behind the scenes to ensure that her clients receive the financing they need, and she keeps abreast of industry changes and guidelines. This allows her to assess each borrower’s unique situation to determine the best mortgage program for them. She has saved many deals for her clients, working methodically to move the process along when it has been stalled by unforeseen circumstances. For this, many of her clients have called her the best in the business, and she has a 5-star rating on Zillow and Social Survey. Throughout her career, she has also built and maintained innumerable professional relationships with realtors, attorneys, title servicers, contractors and accountants, which allow her to provide an unparalleled catered service to her borrowers. She is well versed in all types of loans, including Conventional and FHA purchases, refinances, VA loans, primary and investment property renovations and reverse mortgages as well as Jumbos. Licensed in New York and New Jersey Ms. Satizabal is also a certified military home specialist and enjoys helping veterans and first-time homebuyers acquire financing, ensuring they apply for a tax reduction and the STAR Program. She credits her success to her strong commitment to client satisfaction and positive attitude, expressing, “This isn’t just a job for me this is my passion. There’s nothing more gratifying than helping someone to fulfill their home buying dream and start a new chapter in their life.” To give back to her profession, Ms. Satizabal maintains an active profile in the community and has sponsored the Women’s Council of Realtors and the Suffolk South Shore Chapter of the Long Island Board of REALTORS®, which is focused on establishing a good rapport between members, to increase the proficiency of their real estate skills and to increase services for the community.


(5.00 of 5)  reviewed on March 8, 2020
Reviewed by: Tiffany for Carol Satizabal
Completed transaction in August 1, 2019
Carol has once again done an excellent job with getting us a mortgage loan best for our situation. Her customer service is impeccable and the plethora of knowledge she has is insurmountable. Carol continues to sacrifice herself for her customers which doesn't go unappreciated. Thanks again Carol for putting us in a great situation financially.
(5.00 of 5)  reviewed on January 21, 2020
Reviewed by: Pavel for Carol Satizabal
Completed transaction in January 1, 2020
For me she was the best person I have ever dealt. This was my second purchase. I wish I could have known her on my first purchase. She worked as if she is getting the loan for herself. On every obstacle she managed to find resolution without jeopardizing mortgage rates. She was working nights-weekends and amazingly even when she was extremely sick. I haven’t seen anyone who has such passion about their jobs and respect towards their clients. No questions were silly question to her. She made sure I was fully comfortable, and one hundred percent satisfied with the entire process. She always mentioned "Mr. Chowdhury we all will disappear after closing the loan however you have to live with it. So, make you are comfortable with your purchase, loan and rate". This is a priceless advice which one can only gets from their friends. Thus how, she reached beyond a loan officer and became my friend. I should say VBF. One problem - once anyone deal will with her, all other loan officers int he market will seem way bellow standard. YES, SHE IS THAT GREAT!!
(5.00 of 5)  reviewed on January 11, 2020
Reviewed by: Vinny & Malini for Carol Satizabal
Completed transaction in December 1, 2019
It was a pleasure working with Carol. She gave great advice throughout our process of purchasing our second home. Carol kept us update through each step while always having a positive attitude and her customer service is outstanding. As a veteran she advised me on what I’m eligible for. She was amazing and professional from beginning to end. Thank you carol for making our process smooth. Keep up the great work.
(5.00 of 5)  reviewed on January 3, 2020
Reviewed by: Tiffany Thomas for Carol Satizabal
Completed transaction in December 30, 2019 in Brooklyn, NY
This is our second time doing business with Carol. I had no idea that she'd be able to do better this time than the last time. But she did! Carol worked tirelessly on making sure we got our CEMA, the right appraisal and not only a great rate but the right bank that would work with us. Early morning or late into the evening she made sure we understood and was comfortable with every step. All while recovering from surgery. Thank you Carol!
(5.00 of 5)  reviewed on January 3, 2020
Reviewed by: Damon Thomas for Carol Satizabal
Completed transaction in December 30, 2019 in Brooklyn, NY
Carol walked us through the entire process. She is the greatest.
(5.00 of 5)  reviewed on November 12, 2019
Reviewed by: Kersha Brown for Carol Satizabal
Completed transaction in October 1, 2019
Carol gave great advice throughout my journey of purchasing my home. Carol walked me through each step always patient, giving me tons of information, wealth of knowledge about what I'm eligible for as a Veteran and kept me informed along the way from before preapproval to closing. Carol was always just a call/text away. I cannot thank Carol enough for all she has done for me and my family. Carol has etched herself into my family circle, I'm blest to have had her on my team and honored to recommend her services!! She's A++++!!
(5.00 of 5)  reviewed on October 31, 2019
Reviewed by: jaycpcap for Carol Satizabal
Completed transaction in October 1, 2019
She not only executed a very difficult loan, but she handled many things that a lazy lawyer dragged his feet on. Carol was extremely organized and timely with her follow up with me. She literally was the quarterback keeping the process moving and making sure everyone was executing documents and other assignments quickly. And when I thought my loan may not be approved she was very creative and tailored a loan to my personal situation. Most other lenders would not have gone the extra mile and just rejected me and moved on. A+++++++ and extremely professional! They don’t get any better!
(5.00 of 5)  reviewed on October 13, 2019
Reviewed by: LorenaIL for Carol Satizabal
Completed transaction in September 1, 2019
My husband and I are so grateful for everything Carol has done for us. Going into this process with little information she explained everything in detail, was always available for whenever we had questions or concerns and was patient with us. She went above and beyond for us, all the paper work was explained thoroughly and prepared promptly. Because of her the entire process went pretty smooth despite all the stress involved. We will always be thankful to her and we highly recommend her service.
(5.00 of 5)  reviewed on October 4, 2019
Reviewed by: Lorena Ilagorre for Carol Satizabal
Completed transaction in October 2, 2019 in Lynbrook, NY
It was scary going into this process with little knowledge but Carol was great with us. She was informative, patient, and explained everything in detail, which made the process less stressful, we are very pleased and thankful for the support received.
(5.00 of 5)  reviewed on August 27, 2019
Reviewed by: Edward A. Alvarez for Carol Satizabal
Completed transaction in August 20, 2019 in Rye Brook, NY
Carol is AMAZING and went above and beyond to make sure we got our mortgage, on time, and with no issues. She even followed up with everyone else to make sure they would not drop the ball. Superstar!!!


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